Shipping policy

At Petova, we are committed to delivering your products quickly and securely. Here’s everything you need to know about our shipping process:

Shipping Timeframes

  • Order Processing: All orders are processed within 1-2 business days.
  • Delivery Time: Once shipped, orders are typically delivered within:
    • 4-6 business days for metro cities
    • 6-8 business days for other regions

Shipping Charges

  • Free Shipping on all prepaid orders across India.
  • For Cash on Delivery (COD) orders, a ₹40 shipping charge will apply.
  • No hidden fees – the final amount shown at checkout is the total you pay.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email & whatsapp message with a tracking link to monitor your delivery in real-time.

Delivery Locations

  • We currently deliver across India. If your location is not serviceable, our team will contact you promptly.

Issues with Delivery?

  • If you experience any delays or issues, please contact our support team at petovaindia@gmail.com We’re here to help!

We take pride in delivering the finest quality product with care – straight to your doorstep.